DVA-Funded Services

Service Limits and Additional Needs
Services are delivered within the DVA Community Nursing Schedule of Fees. If care requirements exceed standard funding levels, an Exceptional Case request may be submitted to DVA for additional approval.

Important Information
Community Nursing services are designed to support veterans and their family members to maintain independence and remain safely at home and must be clinically necessary and within the scope of the DVA Community Nursing Program.

Klova Care’s funded services

DVA-Funded Services
Our Community Nursing services for eligible veterans are funded by the Department of Veterans’ Affairs (DVA) when clinical need has been assessed and services are approved under the client’s Veteran Gold Card or eligible Veteran White Card.

Cost to Clients
Where services are clinically required and delivered by a DVA contracted provider, there is no out-of-pocket cost to eligible clients, as services are funded in accordance with the DVA Community Nursing Schedule of Fees.

Eligibility and Approval

  • Gold Card holders: covers all clinically necessary community nursing and personal care services.

  • White Card holders: services are funded only where care relates to an accepted service-related condition, and eligibility will be confirmed with DVA prior to service commencement.

All services require a valid referral from an authorised referrer (e.g. GP, hospital or specialist) and a comprehensive nursing assessment to determine clinical need and develop an individualised care plan.

Services Funded by DVA May Include:

  • Clinical assessment and care planning

  • Wound care and skin integrity management

  • Medication administration and monitoring

  • Chronic disease and post-hospital care

  • Continence and pressure injury management

  • Personal care (e.g. showering, dressing) where clinically required

  • Palliative and end-of-life care

  • Ongoing review and coordination with other healthcare providers

Who is eligible for our funded services?


Unsure if you or someone you care for is eligible for our DVA funded services, refer to the information below:

To check if you are eligible for a DVA funded service, your service-related conditions must be assessed first. Applications can be completed online via the DVA website, in person, or through completing the correct form and sending in through the mail. However, you do not need to do this alone. Call or email us to see how we can assist.

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